Professional Services NETCORE’s Professional Services team is comprised of skilled engineers who understand that simply responding to customers' requests isn't enough. Our enterprise network solutions provide a proactive, value-added dimension that will help you achieve a new level of engagement with your customers, partners and suppliers, anticipating needs and wants and seamlessly deliver the appropriate solutions. Using new technologies such as Voice over IP (VoIP), Internet Protocol Virtual Private Networks (IP-VPN) and Optical Ethernet, NETCORE delivers solutions that cost less to operate, have fewer or no bottlenecks, and are open and flexible to support new applications and services that drive business results.
Customer ServicesCustomer Service extends far beyond after sales. Accurate information is the key to proactive and profitable service management.
Engineers' time and abilities and the quality of their work can be maximized through precise, accessible information on their whereabouts, availability, skills levels and parts stock - so that the right person arrives promptly, ready and able to do the job right the first time.  With integrated SAP/R3-Service Management and a dedicated "Trouble-ticket Systems", NETCORE uses a comprehensive control tool that improves the quality, simplicity and efficiency of administrating after sales services for increased customer satisfaction.
Our service & support sales force accesses every customer record and examine the details of, for example, contract renewal date, warranty expiration dates, historical data of work performed, spare parts availability and ordering used directly from data inputted by the field technician as each call is received.
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Networking and Voice 