Five step process to a solution optimized for your needs Design Our Professional Services team works with you to select the appropriate technologies and configuration based on your specific requirements and objectives. Planning We develop and maintain a project plan that details the required resources and time line for installation. Your project manager also schedules and manages the delivery of all software and hardware included in the solution. Installation Our skilled technicians install the components and integrate your equipment and software into your network. After deploying the solution, the team verifies proper network operation. Post - Installation review Once the solution is operational, our Professional Services team ensures that you are prepared to manage its operation. In addition to providing you product training and documentation, we review your support and maintenance requirements.  Support and Services
Netcore provides single-call support for the entire product line it sells using the Technical Assistance Center (TAC). subject to the terms of your hardware support plan, TAC is available 24 hours a day seven days a week, connecting you with or dispatching an expert to your site, for troubleshooting your environment or on-site after-sales service and developing an action plan to resolve the issue.
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Server and Storage 